Testimonials

The staff at Waterstone has made our lives comfortable, interesting, and in these trying times, safe. Everyone here is not only nice, but caring. The surroundings are lovely and well maintained. The community. itself consists of about 150 people, most of whom have become friends. I must like it, I’m in the middle of my ninth year here! Joyce, Waterstone at Wellesley Resident 

Our mother has been a resident at Waterstone for over four years. When we realized that she would require assisted living, we looked at a number of facilities in the Boston suburbs, and interviewed staff. Waterstone was rather new at that point but, comparing it to the other facilities that we looked at, and comparing the costs, we felt that this facility, its staff, the programs – and the food! – made Waterstone the best value and the best fit. Now, four years later, we are happy with the experience our Mom has had at Waterstone. She is suffering from some progressive dementia, and so requires an increasing level of care, but the Waterstone staff has been accommodating and supportive. There is a personal touch to everything, and we rest well knowing that our Mom is well cared for. The programs and events are sophisticated and stimulating – and the staff are open to suggestions for more types of events. We ourselves often visit, eat with our Mom, and attend events with her. We are on a first-name basis with a number of staff members. The facility is ample and is well laid out to encourage social interaction – if Mom doesn’t feel up to going out, she still doesn’t feel “cooped up” or isolated if she stays inside. She makes use of the library/living room and of the public areas every day. We also like the location – right off of Route 128, behind Wellesley Hills shopping, but tucked away, and adjacent to the Charles River and its walking paths, a footbridge and beautiful foliage. The community of residents is interesting and stimulating. And, in talking casually with other residents and their families, we have found that most are also happy at Waterstone, and there is a supportive residential community. We have highly recommended Waterstone to others looking for assisted living accommodations for their loved ones, and we will continue to do so. Elliot, Son of Waterstone Resident

My view of Waterstone is somewhat different than others. My wife became ill about 6 years ago and we decided to sell our Condo and find a place to live in a “retirement” community. I then surveyed several of the existing communities in the Boston area and realized there were many aspects I hadn’t known existed. Location. Waterstone is located about 1 mile from the Newton Wellesley Hospital and about 5 miles from the Beth Israel Deaconess Hospital. Both are 1st class health centers. If you have a 911 emergency, you’re only a few minutes away from help. Amenities. Underground parking if the resident has an automobile. It’s heated and easy access with safety plans serviced by 2 elevators. Shopping is within walking distance. We share a parking lot with CVS and Newton Wellesley clinic. Tony-The-Taylor, 2 Asian restaurants, 2 pizza restaurants are next to CVS, and Pappa Razzi and other small eateries are across the street. I don’t have to rave about the staff or the wonderful management. Other residents have well expressed the humanity of living here. P.S. My wife passed about 5 years ago and I moved in by myself. And of course there was a welcome committee to introduce me to other residents so I had someone to eat with while making new friends. Arnold, Waterstone at Wellesley Resident

Thank you to every single member of Waterstone Staff, Management and Community. We are so grateful for all that you have done for us over the last 2 years. When we first moved in, we were impressed by the warm and engaging community atmosphere created by both the residents and staff.  The lovely, homey environment and the professionalism, care and commitment of the staff – led us to easily integrate and enjoy our experience at Waterstone. But even more impressive, we are so grateful to you for the way you have handled the recent COVID experience. We commend you for your smart decisions and adaptive strategies throughout this crazy unprecedented challenge. We want to offer our deeply sincere and heartfelt thank you to every single person on this staff!! You have graciously, patiently, and insightfully protected the residents of this community while maintaining a highly professional and intelligent level of service, combined with personal warmth and commitment. Your efforts have been heroic, and we hold you in the highest esteem for what you have done throughout our term here. Adele, Susan, Erik & Deb, Residents

I sincerely can not thank you and all of the “original” Waterstone staff for everything you did for my father and his family during the past 7 years. You have created a beautiful, warm, friendly, professionally-well run, compassionate community for all of your residents and their families. You helped us navigate a global pandemic and the last VERY challenging year of my father’s cancer journey, and you always did it with responsiveness and a smile.