The safety of our guests and team members is our top priority—especially in times like these. The Waterstone corporate Covid Response Team is continually evaluating our protocols and looking for ways to enhance and enforce strict virus-prevention safety measures not only in our communities, but also in our welcome centers as recommended by the Centers for Disease Control and Prevention (CDC) and local health departments.

Be assured we are proactively taking virus protection measures, regularly disinfecting all surfaces, supplying hand sanitizer to visitors, enforcing PPE and limiting the number of guests in the welcome center – as recommended by the CDC and local health departments.


  • All visitors to our welcome centers must adhere to our strict pre-screening process, including a questionnaire, temperature check and wearing PPE.
  • All team members complete the pre-screening process at the start of each shift and participate in recurring, frequent testing.
  • Social distancing measures are in place within the common areas in the welcome centers.
  • Team members frequently clean high-touch surfaces.

Please contact our community Executive Director for more information on our safety protocols.